Now you have to go through more steps and they try to do their support over chat as much as possible. Virgil from Save the Children Hong Kong. Industry: Non-Profit Organization Management.
Time Used: Less than 2 years. The best web-based survey software for research ethics compliance. Pretty good. We're pushing it's limits in our next survey design and trying to make something really visually interactive. So far our surveys have been pretty traditional for social research and everything has worked well. We will see if it's possible to make some more fun surveys on Alchemer or not. It's easy to use with all the modern features for all types of social surveys and the reports can do segmentation which saves a lot of offline data analysis work.
A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for research on sensitive topics. Uniquely, Alchemer makes it really easy to activate the "response encryption" function which is the only way to prevent the company or its survey administrators from accessing or using anonymized forms of your survey data for other purposes.
Secondary use of customers survey data is an important part of most online survey software company's business. They also specifically describe the use of this function being important for research on sensitive topics like personal health. They also are more straightforward in their privacy policy language when it comes to use of the "anonymous" survey function, which blocks the collection of IP addresses of survey respondents which happens by default for all online survey software. Competitors like survey monkey offer this feature but do not have as strong of guarantees in the privacy policy that they will not collect the IP addresses for their own business uses.
Similarly the response encryption feature is generally available from competitors but at a higher price point and in the case of Qualtrics only as a non-disclosed cost add on feature. Their customer support is really quick to respond on email however, and their help pages are really robust and easy to learn from. Reasons for Choosing Alchemer. Because it offered easy to use functions tailored to research ethics compliance needs for privacy and response data protection preventing access or use of anonymized data by third parties the staff of Alchemer.
It also has the best price and essentially the same feature options. Peter from Grace Digital Solutions Inc. Industry: Internet. Alchemer is very useful for any business that's looking to do marketing. You can give surveys to your customers and the results help you better serve their needs. This software is easy-to-use and gives you a quick way to create, manage, and analyze the results of a poll as well.
John from Roth Immigration Law Firm. Industry: Law Practice. Formstack surveys are powerful, but you can create so much more than just surveys. Build a lead-generating email newsletter form for your blog, add an order form to your online store or website, or gather attendees for your next event with an event registration form. Alchemer Survey is missing a few tools that could take your data analysis to the next level. Use Formstack's advanced analytics features to gather deep insights from any type of form.
Partial Submissions lets you gather data from forms that were never submitted, and Field Bottlenecks helps pinpoint the problem areas that cause people to abandon. Use Formstack's powerful collaboration tools to work better with your team. Alchemer SurveyGizmo has team features, but they are only available on their most expensive plan. And communicate. We have lots of different ways of communicating with your audiences. We provide email tools, SMS text tools, video, and audio tools.
So you can communicate back and forth — and interactively — with either the people providing the feedback or with those who are analyzing it. We believe the most powerful way to analyze your customer is in combination with other organizational data. You can survey. You can workflow. You can manage privacy and democratize at the same time as you control.
Customer identification. First you have to find them. So this is about helping marketing and market research do their thing with more power.
And security. To do more than just listen. To act. Customer acquisition. You found them, now you have to get them. This is where we help sales and sales operations build customer relationships. Authentically and powerfully. Customer Success. By discovering. Authentically and powerfully. To drive more and bigger deals. Customer Success. We think every customer ought to be a best customer. So we help customer success and customer experience connect and respond.
So you can keep your customers. By keeping them heard and seen. We use cookies to track how our visitors are browsing and engaging with our website in order to understand and improve the user experience. Review our Privacy Policy to learn more. Learn More. Transform your business with Alchemer. Surveys The root and backbone of any survey software is allowing you to collect customer data survey.
Workflows We allow you to workflow what you collect. Audience We help you to identify, access and manage your audience. Communicate We have lots of different ways of communicating with your audiences. Analyze We believe the most powerful way to analyze your customer is in combination with other organization data. What can we help you solve today?
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